Bintou Keita knows instinctively that some moments call for a more human response than words alone can offer. Once, at a ceremony to mark the end of the devastating Ebola epidemic in Sierra Leone, she found herself hesitating to deliver her pre-prepared statement to a grief-stricken crowd.
“I have my statement, but I can't deliver [it] because there's something else I have to do before. And in that moment, what came to me was humming, so I did it. And at that moment, the tears - my own, the tears in the audience - came out. These people were grieving, were still mourning.”
Bintou Keita has retired after 36 years with the UN, most recently the Secretary-General’s Special Representative in the Democratic Republic of the Congo and head of the peacekeeping mission there. In this episode, she reflects on times when peacekeepers saved thousands of lives, on how women can lead the way out of devastating conflicts, and shares why she has learned to never say never.








